SCS Contact information:
The EPA CDX Helpdesk provides SCS registration assistance and password resets at:
Web site: https://cdx.epa.gov/Help
Phone: 888-890-1995, use Option 8
SCS Helpdesk User Guide:
Each primacy agency will have State CMDP Administrator role -- the helpdesk role for its labs and water systems. With this role, primacy agencies can use SCS Admin Tools in the SCS account for managing lab/WS user submissions. Check the instructions on the attached document, Shared CROMERR Services (SCS) Advanced Services Help Desk User Guide.